Returns & Exchanges
At Singer Sewing Outlet, we want you to be completely satisfied with your purchase. If your sewing machine or accessory doesn't meet your expectations, you can return it within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Log into your account and select the 'Order History' tab to request a Return Merchandise Authorization (RMA) number for your specific item.
Prepare the Package
Carefully pack the machine in its original factory packaging, including all manuals, foot pedals, and accessories to ensure a safe transit and full credit.
Ship to Service Center
Affix the provided prepaid shipping label to the outside of the box and drop it off at any authorized carrier location.
Inspection and Refund
Once our technicians verify the contents and condition of the return, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing